Making Customer Support Lovable.
We believe that every customer interaction is an opportunity to build lasting relationships. That’s why we created the most intuitive omnichannel messaging platform for modern businesses.
Our Mission
Our Mission To empower businesses of all sizes to deliver exceptional customer experiences through seamless, omnichannel communication. We're building the future where every customer feels heard, valued, and supported – no matter which platform they choose to reach out on.
“Customer support shouldn’t be a cost center – it should be your competitive advantage.”
– Sarah Chen, CEO & Founder
Trusted by Businesses Worldwide
Our Values
These principles guide everything we do, from product development to customer support.
Customer-First Always
Every feature we build starts with one question: 'How does this help our customers succeed?'
Built for Teams
We understand that great support is a team effort. Our platform is designed for collaboration.
Simple Yet Powerful
Complex problems deserve elegant solutions. We make powerful tools that anyone can use.
Global Reach
Supporting businesses worldwide with 50+ communication channels and multi-language support.
Meet Our Team
Passionate experts dedicated to revolutionizing customer communication.
Sarah Chen
Co-Founder10+ years in customer success. Previously at Zendesk and Intercom.
Marcus Rodriguez
CTOFormer engineering lead at WhatsApp. Expert in real-time messaging systems.
Elena Popov
Head of ProductProduct designer with a passion for creating intuitive user experiences.
Our Story
Omnichannel Support (50+ Channels)
It all started when our founder Sarah was running a small e-commerce business. Customers were reaching out through WhatsApp, Facebook, email, and her website chat – but managing all these conversations was chaos.
She tried every solution on the market, but they were either too expensive, too complicated, or missing key features. That’s when she realized: businesses needed a simple, powerful, and affordable omnichannel solution.
Today, Positive Live Chat helps thousands of businesses deliver exceptional customer experiences across 50+ communication channels – all from one beautiful dashboard.
Our Achievement
Since 2021
From a small startup to serving 10,000+ businesses worldwide, we’ve stayed true to our mission of making customer support lovable.
Ready to Join Our Success Story?
Start your free trial today and discover why thousands of businesses choose Positive Live Chat for their customer communication needs.
Start Your Free Trial Today
No credit card. No risk. Just better communication. Join thousands of businesses that have transformed their customer support with Positive Live Chat.